Our Reviews

David C|2024 Chevrolet Suburban 1500

Confirmed Service Customer

3/20/2026

Travis was very helpful. Came in with a check engine light and had to replace a glow plug.

3/21/2026

David, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HAPPY VALLEY, OR

James E|2004 Chevrolet Corvette

Confirmed Service Customer

3/17/2026

I was extremely pleased with the service I received for my 2004 Z06 Corvette. In the past it was a rare occasion when I thought dealer service was too expensive but not this time and not with McGloughlin Chevrolet. Ilia the service representative, was patient with me, (even when I got "excited" because I didn't clearly understand the bill) and demonstrated great interpersonal management as well as competence in finding scarce parts. I will be back for years to come.

3/21/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

OREGON CITY, OR

Duncan N|1997 Chevrolet Suburban

Confirmed Service Customer

3/20/2026

Good preparation for the service by ordering parts/tires in advance, prompt courteous service on day of appointment, and excellent results.

3/22/2026

Duncan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MILWAUKIE, OR

John T|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/20/2026

Timely, good communication, got everything done

PORTLAND, OR

Benjamin L|2014 Chevrolet Captiva Sport

Confirmed Service Customer

3/20/2026

Came in for routine maintenance on my Captiva and the service was great as always. Ilia took time to explain the options and gave his recommendations based on my service history. It saved me money on repairs. Would recommend this dealership for speed and efficiency of maintenance work.

PORTLAND, OR

Nkeiruka O|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/30/2025

The staff were very helpful and professional.

ALICIA HUNT

8/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FOREST GROVE, OR

Austin C|2019 Chevrolet Colorado

Confirmed Service Customer

8/11/2025

Well my appointment was for 8:30 am. For an oil change and I didn't leave until 10am. It should have beena quick appointment. Nothing else besides an oil change. It should only take like 30 minutes max for the oil change. And also you guys took off my tire rotation sticker and replaced it with when my next oil change is so that is upsetting and rude. So I will not be coming back

8/13/2025

Austin, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (503) 652-0000. We look forward to hearing from you.

Business Response

DAMASCUS, OR

Darryl P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/23/2025

Great experience, fast booking and very friendly staff. Quick turnaround on service.

7/23/2025

Darryl, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PORTLAND, OR

Matthew W|2023 Chevrolet Colorado

Confirmed Service Customer

7/25/2025

Everyone at Mcloughlin Chevrolet was very polite, prompt, and professional. I was surprised how good the work was and the price was very competitive.

7/27/2025

Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTLAND, OR

Rachel E|2025 Chevrolet Trax

Confirmed Service Customer

8/1/2025

Working with Travis and his team was a great experience! They asked questions and listened to what I had to say about what was going on with my vehicle and I really appreciate that. I would highly recommend Travis and his team over at McLoughlin Chevrolet. Thanks again guys!!

8/4/2025

Rachel, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

CLACKAMAS, OR

Robert D|2025 Chevrolet Colorado

Confirmed Sales Customer

8/9/2025

Staff did everything necessary to satisfy my needs. Very responsive and helpful.

JOHN NGUYEN

8/11/2025

Robert, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. We're looking forward to your next visit with us!

Business Response

OREGON CITY, OR

Wrobel E|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/14/2025

We are traveling and needed an oil change and this dealership was excellent. Staff was was friendly knowledgeable and helpful. Will definitely be back when in the area

8/16/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet - Service! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOFFMAN ESTATES, IL

Elizabeth S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/19/2025

quick and easy

ERIC BLAHA

8/20/2025

Elizabeth, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOOD RIVER, OR

Wayne G|2018 Chevrolet Colorado

Confirmed Service Customer

8/21/2025

My car was lub in a timely matter. The waiting room is great with free donuts and coffee

8/22/2025

Wayne, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

oregon city, OR

Cassie L|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/25/2025

My appointment was at 12:30 and the guy was supposed to be back from his lunch by then. I sat in his office until someone else finally offered to help at 12:50. I just believe if you make an appointment they should be ready for you.

8/25/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (503) 652-0000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MILWAUKIE, OR

Kenth K|2014 Chevrolet Corvette

Confirmed Service Customer

8/9/2025

service work was great a little mix up an scheduling but was able to get it worked out a very happy with everything

8/11/2025

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

OREGON CITY, OR

Debra B|2025 Chevrolet Trax

Confirmed Sales Customer

8/9/2025

Quick professional and amazing not a single individual here. Had a bad day or crappy attitude

ALEXANDER WENDLER

8/11/2025

Debra, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. We look forward to your next visit! Take care!

Business Response

VANCOUVER, WA

Abby B|2005 GMC Sierra 3500

Confirmed Service Customer

8/20/2025

My husband has been dealing with a problem on his diesel truck and has had it at 2 other shops. Kevin and Travis at McLoughlin Chevrolet finally found and fixed the problem! He is so happy and now it is finally running like it should. Great service! Thanks so much!

8/21/2025

Abby, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

VANCOUVER, WA

Keith R|2020 Chevrolet Colorado

Confirmed Service Customer

9/3/2025

Isla fit me in to get my brakes repaired. I’m very happy

9/3/2025

Keith! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

PORTLAND, OR

Clifford S|2021 Chevrolet Trax

Confirmed Service Customer

9/11/2025

Well this dealership fits the bar for customer service. Everybody is so fantastic. It's unbelievable. A customer can come in there and actually enjoy being there I can't thank them enough for taking care of me

9/12/2025

Clifford, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

Business Response

PORTLAND, OR

Oleg K|2023 Chevrolet Traverse

Confirmed Service Customer

9/11/2025

Love it!

9/12/2025

Oleg, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

VANCOUVER, WA

Jeff R|2003 Chevrolet Silverado 1500

Confirmed Service Customer

9/15/2025

Very minimal waiting time to get my issues addressed by the staff in the Service Department, and once my truck went in for service, both issues with my truck were solved as expected. Exceptional service by all involved!

9/16/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKIE, OR

Robert H|2005 Chevrolet Silverado 1500

Confirmed Service Customer

9/17/2025

Ease of scheduling. Friendly knowledgeable staff.

9/18/2025

Robert, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PORTLAND, OR

Mark B|2024 Chevrolet Corvette

Confirmed Service Customer

7/23/2025

once again the team were great, they were able to get my car in for service with a day and got the issue resolved same day

7/24/2025

Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

PORTLAND, OR

Troy N|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/28/2025

service was great as usal

7/29/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SALEM, OR

Heidi D|2017 Chevrolet Corvette

Confirmed Service Customer

7/30/2025

It’s always so pleasant to have maintenance work done at McLoughlin Chevrolet. I was greeted promptly and in a friendly manner, check-in was pleasant, the waiting area comfortable (I went outside and enjoyed the lovely fountain), and service was done quickly and efficiently.

7/29/2025

Heidi, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OREGON CITY, OR

Burnell B|2018 Chevrolet Colorado

Confirmed Service Customer

8/4/2025

service on my PU was completed after a long day and was kept me informed by IIia. My PU is working great.

8/5/2025

Burnell, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OREGON CITY, OR

David P|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/14/2025

NIck, the salesman, was pleasant and professional. Everyone I had contact with was great to work with.

8/16/2025

We're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. We hope you have a great day!

Business Response

MILWAUKIE, OR

Pamela M|2013 Chevrolet Sonic

Confirmed Service Customer

8/14/2025

Got me in straightaway without an appointment

8/16/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

PORTLAND, OR

Shaun C|2025 Chevrolet Trax

Confirmed Sales Customer

9/19/2025

Alicia did a wonderful job showing me the exact car I wanted. She went into full depth of all the features and specifications. When we sat down for numbers and paperwork, Alicia made sure I was down the road in my new car as quick as possible.

ALICIA HUNT

9/22/2025

Shaun, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. We sincerely value your business and look forward to your next visit!

Business Response

PORTLAND, OR

Eric B|2017 Chevrolet Colorado

Confirmed Service Customer

9/24/2025

I want to start by saying that I have been having my oil changed and tires rotated at this dealership for years because it is conveniently located near my work. Going back to my previous oil change, I was told that they couldn't rotate my tires because they could not locate my wheel lock (which was an original GM wheel lock) Despite me telling them that they are the only people to remove my wheels in the last several years, they must have misplaced it. He refused to acknowledge that, so I didn't get my tires rotated and therefore had to pay an extra $50 to have them removed when I had my tires replaced at another business. Despite that, I went back this week for my next oil change and tire rotation (no more locks on my wheels because I had to pay to have them removed). I entered the cubical of my assigned service advisor (Travis Gaul) who was finishing up with another customer. While I was waiting, another customer entered after me. At which time Travis greeted her and proceeded to help her by telling her to drop her keys and escorting her to the waiting room. While he was doing that another gentleman entered the cubical. Travis returned, had yet to greet me, but instead greeted the other person who had entered after I had, instructed him on what service they were planning to complete and had him sign a service agreement. Now, I realize that this person may have in fact been there prior to my arrival, but I had yet to be greeted, and I am only here for an oil change. After he dealt with two other customers, he finally greets me, can't find my paperwork and then hands me off to another service advisor (Ilia Shulgin), who proceeds to finally check me in. I inform him that I will be waiting in the lobby for the service to be completed. My appointment was for 7:45am (I was there on time) I didn't get through the check in process until 8am. At 9am, I look outside to see if my truck is done. I see it in the parking lot, so I proceed to the counter. I'm greeted by a woman I believe was Abby Bacon, but not totally sure, who tells me that Ilia is finishing up my paperwork, and she will go out and bring up my truck, great. That was at 9am. I didn't leave the dealership until 9:15. it took 15 minutes just to complete the paperwork. In that time, I remembered I had a coupon, and I told Ilia that I had forgotten my coupon, he said that they don't issue coupons for oil changes, but that he would give me $10.00 off, but that I had to send him a picture of the coupon that I said I had. At that time, I remembered that I had the coupon in my truck, and it was indeed a coupon for 15% off an oil change. He seemed very surprised by this and stated that it must have come from corporate. He did take the 15% off which was great, but the paperwork process taking 15 minutes for just an oil change and tire rotation is just so cumbersome in this day in age when I just need to tap my credit card to pay, that it's kind of ridiculous and antiquated. Frustrated and late for work, I left the dealership only to realize while on the road that they didn't even change the reminder sticker on my windshield after all of that. Not a big deal, but kind of the final straw. I'm kind of done with this dealership and will be taking my business elsewhere from now on.

9/25/2025

Eric, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (888) 364-7673 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

CANBY, OR

John M|2023 Chevrolet Blazer

Confirmed Service Customer

9/8/2025

I was happy with the work and its quality. However, I did not receive the discount I was promised. I didn't realize this until after I returned home.

9/8/2025

John, we appreciate you taking the time to leave us this feedback. Please reach out to us at (503) 652-0000 so we may assist you in moving forward towards a resolution.

Business Response

WEST LINN, OR

Stephanie F|2023 Chevrolet Corvette

Confirmed Service Customer

9/16/2025

Very friendly and knowledgeable

9/17/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HAPPY VALLEY, OR

Brian R|2025 Chevrolet Colorado

Confirmed Sales Customer

9/16/2025

Great experience! The staff worked hard to find the truck I wanted. I'm very happy with my purchase.

ERIC BLAHA

9/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

KELSO, WA

Janelle L|2020 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

As always, a professional and courteous experience.

9/17/2025

Janelle, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILWAUKIE, OR

Joe A|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/27/2025

I had new tires put on, differential service, and oil service done. Kristina at the front desk really went above and beyond by filling out and submitting my tire rebate paperwork to the manufacturer. I didn't expect it and very much appreciated it. I was a little bummed that I was missing the 3 for 1 tire deal by a month and couldn't wait but the team gave me a small discount which helped. I thought this was nice as well. I have switched my business for new vehicles and service needs to Mcgloughlin Cheverlet because I have had such great experiences with this team.

9/29/2025

Joe, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet - Service! We sincerely value your business and look forward to your next visit!

Business Response

OREGON CITY, OR

Joseph M|2024 Chevrolet Colorado

Confirmed Service Customer

9/27/2025

I had a problem with my truck showing up on my dashboard about towing a trailer. Something like I've never seen. They were great looking into the problem and solving it.

9/29/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WEST LINN, OR

Christa S|2017 Chevrolet Sonic

Confirmed Service Customer

10/8/2025

Excellent service! Wonderful staff!

10/10/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BEAVERTON, OR

Hans N|2025 Chevrolet Colorado

Confirmed Service Customer

10/14/2025

I have bought trucks there before and all the sales people are friendly and knowledgeable about the vehicle I am buying in this case Alex was very knowledgeable and helpful ( friendly)

10/15/2025

Hans, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. Thank you again for choosing McLoughlin Chevrolet and we hope to see you again.

Business Response

MULINO, OR

Britney C|2025 Chevrolet Trax

Confirmed Service Customer

7/29/2025

Ilia the service advisor needs a raise. He is extremely helpful and understanding

7/30/2025

Britney, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OREGON CITY, OR

Meghan S|2018 Chevrolet Malibu

Confirmed Service Customer

8/4/2025

Good and some not so good. 1st, the staff you have is incredible! Super friendly and rolls with the punches. My appointment was in an overbooked time slot, so it started late, but was done on time nonetheless! I was impressed. Until I hit the road and discovered my hood was popped. It took a long time for my car to recognize it, so I am wondering if I hit it with my foot? Either way, this had never happened before. It was weird. Overall, class-act dealership. I really love this team

8/6/2025

Meghan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

OREGON CITY, OR

Daniel S|2018 Chevrolet Volt

Confirmed Service Customer

8/11/2025

Went in to service with a loud engine. Had then do everything they recommend. Engine sounds better then when I bought the car.

8/14/2025

Daniel, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTLAND, OR

Lisa K|2023 Chevrolet Corvette

Confirmed Service Customer

8/22/2025

Ilia Shulgin made sure that all of my needs were taken care of and my car was handled with velvet gloves

8/25/2025

Lisa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SISTERS, OR

Susan A|2026 Chevrolet Equinox

Confirmed Sales Customer

9/15/2025

Alicia was both personable and knowledgeable. She was great to work with!

ALICIA HUNT

9/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LINCOLN CITY, OR

John T|2015 Chevrolet Volt

Confirmed Service Customer

10/14/2025

I was very impressed. The service team was able to repair and rebuild a part for my Chevy Volt that GM no longer manufactures. If they had not done this my Volt would no longer be able to charge.

10/15/2025

John, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MILWAUKIE, OR

Bonnie M|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/14/2025

Employees are courteous and they try to get you in and out in a timely manner.

10/15/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SANDY, OR

Michael L|2021 Chevrolet Bolt EV

Confirmed Service Customer

9/24/2025

Travis, the service agent was GREAT. The car was ready in a few hours after drop off.

9/25/2025

Michael, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OREGON CITY, OR

Duane W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/24/2025

Def residue on rear fender and inside gas door.

9/25/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OREGON CITY, OR

Scott P|2020 Chevrolet Traverse

Confirmed Service Customer

9/24/2025

Done promptly.

9/25/2025

Scott, thank you so much for your positive comments about McLoughlin Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HAPPY VALLEY, OR

Richard N|2007 Chevrolet Silverado

Confirmed Service Customer

9/27/2025

My truck suddenly stopped running on a Saturday evening. I had it towed to Mcloughlin Chevrolet. I filled out the information on the drop box envelop an d placed it and my key in the drop box. Monday Morning Service Representative had started the process of getting the problem corrected.

9/29/2025

Richard, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

MILWAUKIE, OR

Jennifer M|2016 Chevrolet Equinox

Confirmed Service Customer

10/15/2025

I have always had a great experience with Chevy McLaughlin, but this visit was not the best. I brought my Equinox in for an oil change, I was told it would be done in 1.5 hours. I did add on an engine conditioner, after 3 hours I called to check on my vehicle. After calling several times and being transferred multiple times, I still was not able to speak to a person, so I left a message. I did get a call back about 20 minutes later from my advisor, who stated engine/cabin filters were recommended to be changed. I agreed, and was told about 45 minutes, they had to get my car back in shop to do it (why wasn’t I called and asked about filters prior to finishing the oil change and removing vehicle from shop?). After waiting another 2 hours, I called again, and again transferred multiple times and no person to speak to. So I called again, and before I could be transferred for the second time, I stated I just needed to know if my vehicle was done. After a brief hold I was told it was done. NEVER in the past have I had this poor of communication. It took 5 hours for an oil change and filters. I usually get a text when my vehicle is done, before they call me. I did not receive that text message until the next day at 10:30pm. I was very frustrated with my experience this time.

10/17/2025

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

CLACKAMAS, OR

Elisie H|2023 Chevrolet Trailblazer

Confirmed Service Customer

10/17/2025

Kyle was kind & very helpful to me. I hope to work with him every time I go in for service.

10/20/2025

Elisie, thank you so much for your positive comments about McLoughlin Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTLAND, OR

Steven K|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/26/2025

Front desk was super helpful!

8/27/2025

Steven, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OREGON CITY, OR

Jeff H|2020 GMC 1500 Sierra

Confirmed Service Customer

8/29/2025

My dashboard said i needed to replace front brakes but when they checked the brakes everything was fine and they told me I didn’t need new brakes . I really appreciated the honesty

9/1/2025

Jeff, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST LINN, OR

Mary F|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

9/12/2025

Fine

9/15/2025

Mary, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (503) 652-0000 so we can assist you further.

Business Response

MILWAUKIE, OR

Jorge P|2022 Chevrolet Colorado

Confirmed Service Customer

9/16/2025

help me with the service that I need for my truck .

9/17/2025

Jorge, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILWAUKIE, OR

Jeffrey H|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/23/2025

Everyone was so helpful and courteous, it was a very positive car buying experience. Joe went out of his way to help us and Tobias and Alex were friendly and easy to work with.

ALEXANDER WENDLER

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST LINN, OR

Gary H|2024 Chevrolet Trax

Confirmed Service Customer

10/16/2025

Kyle was great! He listened to our questions and told us everything that needed and not needed with our service. Very knowledgeable about everything. Very great to deal with him.

10/19/2025

Gary, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

OREGON CITY, OR

Gary C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/18/2025

Alex was amazing. He got me into the exact truck that I wanted and made the experience great. I usually hate buying a new car because it is such a long and unpleasant process but Alex made it enjoyable throughout

ALEXANDER WENDLER

10/21/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

VANCOUVER, WA

Raoul R|2025 Chevrolet Trax

Confirmed Service Customer

10/18/2025

It was good. Unfortunatley we have to wait for the parts and will have to bring our car back, but understand that that wasn't anything under the service department's control. Ilia was great. he followed up with us in a timely fashion when our car was ready. He was friendly and straight forward.

10/20/2025

Raoul, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKIE, OR

Amanda J|2024 Chevrolet Trailblazer

Confirmed Service Customer

8/9/2025

The service department is always easy to work with.

8/12/2025

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

OREGON CITY, OR

Ryan J|2014 Chevrolet Volt

Confirmed Service Customer

8/9/2025

Techs need to remember to reset oil life when change is done. Makes people wonder if they actually did it or not

8/12/2025

Ryan, thank you for taking the time to leave us your feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (503) 652-0000 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

CANBY, OR

Joe K|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

8/31/2025

Everyone is nice but the service department seems unorganized. I dropped off my vehicle at 9 and was told it would be ready by the end of the day. When I called I was told it would not be ready until the following day. If I had an important appointment or work, I would have had no way to get there.

9/2/2025

Joe, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (503) 652-0000.

Business Response

WEST LINN, OR

Woody W|2013 Buick LaCrosse

Confirmed Service Customer

8/31/2025

Scheduled oil change service for our 2013 Buick LaCross in a timely fashion. Appreciated discussion of the review of status of potential problems.

9/2/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OREGON CITY, OR

Mark H|2019 Chevrolet Colorado

Confirmed Service Customer

9/29/2025

Travis was easy to work with and had my truck ready when promised.

9/30/2025

Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

OREGON CITY, OR

Tyler T|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/10/2025

Great communication and fast service!

10/12/2025

Tyler, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OREGON CITY, OR

Robert B|2023 Chevrolet Corvette

Confirmed Service Customer

10/20/2025

Travis was great to work with. Very friendly and helpful. Car was clean when returned

10/21/2025

Robert, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. We look forward to your next visit! Take care!

Business Response

DAMASCUS, OR

Andrea H|2021 Chevrolet Trailblazer

Confirmed Service Customer

9/11/2025

Ilia was amazing and the technician that was outside and helped me towards the correct office, I’m so sad I forgot to get his name 😣! This dealership/Service center is my favorite and don’t choose anywhere else because you can’t get this quality customer service from just anywhere. And as always, Charmaine is awesome!

9/15/2025

Andrea, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PORTLAND, OR

Joel P|2017 Chevrolet Volt

Confirmed Service Customer

9/24/2025

Everyone I interact with was very nice and helpful.

9/26/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PORTLAND, OR

Traci B|2023 Chevrolet Tahoe

Confirmed Service Customer

10/7/2025

Great quick service!

10/8/2025

Traci, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

OREGON CITY, OR

Robert M|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/13/2025

Was a quick drop off went over what I was getting done. Told me they will call when it was done . Called when it was done. Nice quick pick up was grate.

10/14/2025

Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GLADSTONE, OR

Michelle T|2019 Chevrolet Trax

Confirmed Service Customer

10/20/2025

my mechanic, Tim, was incredible! i felt like i had someone who really cared about an issue that was very frustrating and distressing. he made me feel like i had a teammate!

10/21/2025

Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

PORTLAND, OR

Philip R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/20/2025

Excellent service

10/21/2025

Philip, your satisfaction is our top priority. We hope to see you soon!

Business Response

PORTLAND, OR

Dawn S|2024 Chevrolet Blazer EV

Confirmed Service Customer

10/23/2025

Got right in for my annual maintenance appointment. They greeted me at the front door and was polite and professional. Maintenance completed with no issues. Even got the recall brake issue fixed. Thank you for the great service!

10/26/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

OREGON CITY, OR

Sarah D|2022 GMC Yukon XL

Confirmed Service Customer

9/24/2025

Recall visit

9/24/2025

Sarah, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

Business Response

PORTLAND, OR

Rachel E|2025 Chevrolet Trax

Confirmed Service Customer

9/26/2025

Working with Travis and his crew is always a pleasure! They always get the job done....Thanks guys!

9/29/2025

Rachel, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CLACKAMAS, OR

Ruben C|2022 Chevrolet Bolt EUV

Confirmed Service Customer

9/26/2025

Never got a call when the car was finished. I had to wait more than 2.5 hours for just a tire rotation. Team has overall poor communication because when I got there they did not know the status of my vehicle and the person that had helped me was out on lunch so no one had any clue of what was happening.

9/29/2025

Ruben, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (503) 652-0000 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

PORTLAND, OR

Dana M|2016 Chevrolet Suburban

Confirmed Service Customer

9/26/2025

I appreciated that the staff worked to get the job done in the time I had. I would have appreciated a little more explaining about the work being done but overall happy.

9/29/2025

Dana, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (503) 652-0000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

WEST LINN, OR

Kort C|2024 GMC Sierra 1500

Confirmed Service Customer

10/4/2025

Travis is knowledgeable, professional, and goes above and beyond

10/6/2025

Kort, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PORTLAND, OR

Jamie K|2021 GMC 3500HD Sierra

Confirmed Service Customer

10/17/2025

Outreach via email for my recall was efficient, drop off area was well marked, clear and anticipated my arrival, service was completed earlier then forecasted.

10/19/2025

Jamie, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PORTLAND, OR

Hector C|2016 Chevrolet Equinox

Confirmed Service Customer

10/21/2025

Fast and right

10/22/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

CLACKAMAS, OR

Jesika V|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/31/2025

They took care of the issues I had

11/3/2025

Jesika, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CLACKAMAS, OR

Burnell B|2018 Chevrolet Colorado

Confirmed Service Customer

10/14/2025

My right headlight was out. So I went to the Dealership and they fixed me up in about an hour and I was on my way home.

10/15/2025

Burnell, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OREGON CITY, OR

Beverly W|2026 Chevrolet Equinox

Confirmed Sales Customer

10/16/2025

The two Adam and John were so good and carefully made sure we understood everything that had to with buying a car Every one was helpful and very careful that we were aware of all the things involved with it .Lovethe care.

ADAM MIXER

10/19/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKIE, OR

Ashley W|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

10/20/2025

Everyone was wonderful and helpful!

10/21/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing McLoughlin Chevrolet - Service and we hope to see you again soon!

Business Response

MILWAUKIE, OR

Joan C|2024 Chevrolet Camaro

Confirmed Service Customer

10/21/2025

Went for oil change, tire rotation and what ever else needed to be done, nice and gast service

10/21/2025

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PORTLAND, OR

Terry T|2016 Chevrolet Corvette

Confirmed Service Customer

10/24/2025

Done on time as expected

10/26/2025

Terry, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WEST LINN, OR

Philip R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/29/2025

Alex was awesome! Got my truck in immediately when I pulled up to service. Technicians did a thorough job trying to find out why I had a dead battery. Couldn't find anything but we all came to the conclusion that onstar linked up to my truck, and didn't disconnect the link resulting in a battery drain. All in all, Alex was awesome and I give him 10/10 stars for his help. Thank you!

11/1/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

PORTLAND, OR

Joseph N|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

10/30/2025

From scheduling an oil change to a new engine our experience was top notch. We felt valued and cared for. We were 1 week away from making a life changing move to another state and had gotten a notice of a recall. We decided we should get it taken care of so that when we had to drive the truck across 7 states we would have ease of mind. We were shocked to learn the engine needed to be replaced. From the start we were kept up to date on the progress. Abby Bacon was our point of contact and she called us often to check in, she coordinated a rental for us in another state, which was a little tricky to find closest place with a truck. It was a very stress free experience during a pretty stressful time. We are so thankful for Abby!

11/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

MUSTANG, OK

Gary O|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

10/29/2025

I have had free oil changes since 2022 and still had to pay. It was brought to my attention by your new service tech. He found it out doing my paper work. It expires in February of 2026. Why have I been paying for them until this time. I wished I would known. I am not happy and wonder why this happened. Please explain this to me. I am not impressed at all with your organization.

10/30/2025

Gary, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (503) 652-0000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

MULINO, OR

Todd J|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

10/29/2025

I miss Wayne. I asked your shop to check my battery amps when cranking over (I have noticed slower cranking over on cold mornings). When you folks were done with my oil change nothing was noted on the paperwork that was completed. When I asked about it, I was told "seem to start ok" and the paperwork had "good" box checked on battery section. I went over across the street to Les Schwab right after I left your lot.. They confirmed my starting amps were low and confirmed what I was experiencing. I had them sale me a new battery. I also have asked twice now to multiple folks at this location that I'm purchasing a new 3500 High Country in the next year or so and would like to see pictures of some trucks with lifts on them... and I have yet heard a thing. Crickets...You folks sale trucks?

10/30/2025

Todd, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (503) 652-0000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MILWAUKIE, OR

Timothy T|2016 Chevrolet Volt

Confirmed Service Customer

10/29/2025

Kind, responsive and fast

10/31/2025

Timothy, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

Business Response

PORTLAND, OR

Robert A|2013 Chevrolet Volt

Confirmed Service Customer

11/12/2025

It was a good service.

11/13/2025

Robert, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet

Business Response

OREGON CITY, OR

Jessica S|2020 Chevrolet Bolt EV

Confirmed Service Customer

11/12/2025

Ilya, Travis, Ronita and Charmaigne were wonderful, all of them doing their part throughout the process to make sure I was taken care of. Routinely checking in with updates (even when if was just to reassure me that I hadn't been forgotten after multiple delays) and stepping in to help me customize confusing settings in the rentals. This team really stepped up and made sure I felt valued and cared for as a customer through the whole ordeal. Top marks, will come here again in the future.

11/13/2025

Jessica, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OREGON CITY, OR

Ciara S|2021 Chevrolet Malibu

Confirmed Service Customer

8/12/2025

They were very kind and got everything done in a timely manner!

8/15/2025

Ciara, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OREGON CITY, OR

Joseph M|2024 Chevrolet Colorado

Confirmed Service Customer

8/19/2025

I've never had a bad experience. Everybody's been the greatest.

8/20/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST LINN, OR

Chase M|2024 Chevrolet Colorado

Confirmed Sales Customer

8/25/2025

Alex was super helpful and got me into the vehicle I wanted at the right prive

ALEXANDER WENDLER

8/26/2025

We're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TIGARD, OR

Stevan H|2024 Chevrolet Colorado

Confirmed Service Customer

9/8/2025

The service itself went fine, but the communication with the service guy in charge of my service wasn’t good. I called and left 3 messages with Travis and NEVER received a call back. Very disappointing. Thankfully there were no issues because I would never have known.

9/9/2025

Stevan, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GLADSTONE, OR

Travis G|2002 Chevrolet Suburban

Confirmed Service Customer

10/8/2025

Abby and the crew at Mcloughlin are amazing

10/9/2025

Travis, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

ESTACADA, OR

Kairos A|1998 Chevrolet Astro Passenger

Confirmed Service Customer

10/15/2025

Poor communication. Failed to return calls. Mistaken instructions and unnecessary repair offers. Denied to do a basic repair on weather stripping which was my main concern.

10/16/2025

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (503) 652-0000 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

PORTLAND, OR

Patrick M|2023 Chevrolet Colorado

Confirmed Service Customer

11/17/2025

Called in for appt and they said come on in. It was so quick and convenient at a reasonable price. Thank you!

11/18/2025

Patrick, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CANBY, OR

David M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/19/2025

Travis went above and beyond, had done way ahead of estimated time frame, love these guys

10/20/2025

David, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MULINO, OR

Cress M|2016 Chevrolet Colorado

Confirmed Service Customer

10/24/2025

Timely and efficient. Very nice folks, Alex and Travis.

10/26/2025

Cress, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

OREGON CITY, OR

Micah C|2021 Chevrolet Bolt EV

Confirmed Service Customer

10/24/2025

All staff that I encountered were friendly and efficient.

10/26/2025

Micah, we are very happy to have provided you with such a positive experience! Thank you again for choosing McLoughlin Chevrolet and we hope to see you again.

Business Response

PORTLAND, OR

Raoul R|2025 Chevrolet Trax

Confirmed Service Customer

10/28/2025

Very polite. Your service rep, Illia, was very helpful and was quick in communicating with us. We really appreciated the extra mile he went to in finding us a loner car. We were very pleased.

10/29/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet - Service! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet - Service

Business Response

MILWAUKIE, OR

Ryan C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/1/2025

Much quicker and easier than expected.

11/3/2025

Ryan, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST LINN, OR

Doug S|2020 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Quick and on point!

11/7/2025

Doug, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PORTLAND, OR

Norma K|2025 Chevrolet Equinox EV

Confirmed Service Customer

11/7/2025

Great experience, knowledged staff

11/10/2025

Norma, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

HAPPY VALLEY, OR

Michael B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/20/2025

Excellent service

11/23/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing McLoughlin Chevrolet and we hope to see you again soon!

Business Response

OREGON CITY, OR

Christopher K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/23/2025

...

11/24/2025

Christopher, thank you for the high star rating! If you're ever in need of help, please let us know!

Business Response

PORTLAND, OR

Gary W|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

11/2/2025

Nick and Aaron were great to work with. Fair negotiations and honesty with both of them. This was the easiest purchase of a vehicle I’ve ever made. McLoughlin Chevy should be proud to have employees like Nick and Aaron. I will definitely be a repeat customer

NICHOLAS SCANLAN

11/4/2025

Gary, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

VANCOUVER, WA

Randall C|2015 Chevrolet Express

Confirmed Service Customer

11/10/2025

great

11/11/2025

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

PORTLAND, OR

Pedro G|2025 Chevrolet Colorado

Confirmed Service Customer

11/19/2025

Alex helped me, he said he was new. He was great, very friendly. Overall they had my in out very quickly for a oil change and tire rotation, and other preventative care.

11/21/2025

Joshua, we're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

PORTLAND, OR

Douglas Q|2024 Chevrolet Blazer

Confirmed Service Customer

11/21/2025

The staff are good and the experience was easy.

11/24/2025

Douglas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

MOLALLA, OR

Christopher W|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/21/2025

Service was fast and professional. Staff was very knowledgeable and courteous. Mcloughlin Chevrolet is my go-to place for my vehicles!

11/24/2025

Christopher, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OREGON CITY, OR

Jenny J|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/25/2025

Outstanding service. Prompt service

11/26/2025

Jenny, thank you so much for the positive review! We hope you have a great day!

Business Response

EAGLE CREEK, OR

Jhonathon R|2010 Chevrolet Traverse

Confirmed Service Customer

11/25/2025

Travis did a great job taking care of my vehicle.

11/25/2025

Jhonathon, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

ESTACADA, OR

Karl W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/25/2025

Made everything easy.

ADAM MIXER

11/25/2025

Karl, we want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

Business Response

SPRINGFIELD, OR

Madonna W|2020 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

I bought my car from this Chevrolet Dealership. This is my second car purchase. I have always appreciate the customer service I have received.

11/27/2025

Madonna, congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

WEST LINN, OR

Bruce S|2019 Chevrolet Colorado

Confirmed Service Customer

10/23/2025

Everyone was polite and willing to get my vehicle serviced and to have to deal with my frustrations was a plus in my book!

10/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLADSTONE, OR

Tonja R|2017 Chevrolet Cruze

Confirmed Service Customer

11/12/2025

Thoughtful helpful sincere

11/13/2025

Tonja, we really appreciate your positive review! If you're ever in need of help, please let us know!

Business Response

MILWAUKIE, OR

Juan S|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

11/17/2025

Fast and very professional

ALEXANDER WENDLER

11/18/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SPRINGFIELD, OR

Ricky B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/17/2025

Straightforward and hassle-free.

ADAM MIXER

11/19/2025

Ricky, thank you so much for the positive review! We hope you have a great day!

Business Response

OREGON CITY, OR

Juanita C|2016 Chevrolet Volt

Confirmed Service Customer

11/20/2025

I appreciated the information about the status of the service by text. Travis kept me up to date on what was going on.

11/23/2025

Juanita, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MILWAUKIE, OR

Bill H|2018 Chevrolet Corvette

Confirmed Service Customer

11/20/2025

Kyle was courteous and knowledgeable. He acted professionally and was very transparent with the service he provided.

11/22/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKIE, OR

Daniel R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/24/2025

Incredible service. Fast, efficient.

11/25/2025

Daniel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WILSONVILLE, OR

James M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/2/2025

Service advisor was very informative and answered all my questions. Service on my vehicle was done quickly.

12/3/2025

James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OREGON CITY, OR

Molly H|2018 Chevrolet Traverse

Confirmed Service Customer

11/21/2025

My 2018 Traverse had a tire sensor go out. It was replaced and then another went out. At the repair time I was told the rest were failing. This is at most 4 weeks later and it might have been good to tell me that before. In any case I replaced the other 3 and got a very nice discount with a coupon. Now another has failed in less than a week. I suspect this may be an issue with a 7 year old Traverse but it is frustrating.

12/3/2025

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, McLoughlin Chevrolet (503) 652-0000

Business Response

WEST LINN, OR

Jeanne H|2021 Chevrolet Trailblazer

Confirmed Service Customer

11/3/2025

Kyle was very helpful and handled everything.

11/4/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

Business Response

CLACKAMAS, OR

Anthony C|2022 Chevrolet Blazer

Confirmed Service Customer

11/14/2025

Your credit card offer was a joke. I filled it out and they didn’t get back with me so it made my experience stressful thanks for the tires.

11/17/2025

Anthony, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (503) 652-0000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ESTACADA, OR

George W|2010 Chevrolet Express

Confirmed Service Customer

11/14/2025

My tech Kyle was totally awesome. Easy to work with and communication was spot on. i just really bummed that after spending $5,200 for services and maintenance on my vehicle, i still have a leaky tire. its no big deal - just shows me that my money only goes so far. I can bring it back to the dealership - or the tire company. no big deal - I just really hoped I wouldn't have to deal with it after spending so much money and trusting Chevrolet to get it right. It makes me consider what else was skipped over. Money used to matter. Just my two cents :)

11/17/2025

George, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (503) 652-0000.

Business Response

MILWAUKIE, OR

Kathy S|2020 Chevrolet Bolt EV

Confirmed Service Customer

11/15/2025

Able to get a quick appointment, they did a good job on the 30,000 mile service in a reasonable amount of time, and they let me bring my dog into the waiting room! They also charged up my car to 80% , helpful since my home charger has been on the blink and I am waiting for repair. My only complaint is the somewhat high cost -- almost $400 -- for this periodic service.

11/16/2025

Kathy, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (888) 364-7673.

Business Response

WEST LINN, OR

Alan G|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/13/2025

Alex kept me posted on how everything was going

12/6/2025

Alan, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

VANCOUVER, WA

Matt S|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/5/2025

It is a constant battle to get the service that I paid for actually completed. They are too busy trying to upsell more products and services to complete the original task.

12/7/2025

Matt, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 364-7673 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

MERIDIAN, ID

Cailey C|2021 Chevrolet Trailblazer

Confirmed Service Customer

11/3/2025

Everyone I spoke to was very helpful and thorough in their explanations of what was going on. They went above and beyond to make sure I was taken care of!

11/4/2025

Cailey, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PORTLAND, OR

Katey H|2002 Chevrolet Silverado 2500HD

Confirmed Service Customer

11/6/2025

Quick service with friendly folks!

11/7/2025

Katey, your wonderful feedback and rating mean a lot to us. We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GLADSTONE, OR

Susan K|2020 Chevrolet Bolt EV

Confirmed Service Customer

11/6/2025

I’ve appreciated the follow up to my Bolts battery issue

11/7/2025

Susan, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GRESHAM, OR

Yusuke Y|2025 Chevrolet Trax

Confirmed Sales Customer

11/18/2025

Alicia is very kind and full of support.

ALICIA HUNT

11/20/2025

Yusuke, thank you for your kind review; we are happy to pass along your comments to Alicia here at McLoughlin Chevrolet! We do hope we can be of assistance in the future. Take care!

Business Response

PORTLAND, OR

Julie M|2025 Chevrolet Tahoe

Confirmed Sales Customer

11/19/2025

Quick, friendly, efficient & easy to work with

ADAM MIXER

11/22/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEAVER CREEK, OR

Michael V|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/19/2025

Staff was friendly and helpful. Eric and Jacob were honest and a pleasure to work with.

ERIC BLAHA

11/21/2025

Michael, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SALEM, OR

Annette F|2018 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

Done sooner than expected

11/26/2025

Annette, we're glad everything was completed quickly. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

PORTLAND, OR

John R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/3/2025

Great fast service

12/3/2025

John, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OREGON CITY, OR

Nicholas S|2019 Chevrolet Colorado

Confirmed Service Customer

12/10/2025

Great service and customer experience. Travis offered some very helpful suggestions for my truck.

12/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PORTLAND, OR

Bryan B|2025 Buick Envision

Confirmed Sales Customer

11/16/2025

I was in and out very quickly and the team did an outstanding job of taking care of me .

ERIC BLAHA

11/17/2025

Bryan, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOSTINE, OR

John T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/8/2025

Able to answer questions or researched them. Not pushy, let us take our time to decide on purchase. Professional. Dealership provides knowledgeable and helpful parts department and service.

NICHOLAS SCANLAN

12/8/2025

John, your satisfaction is important to us, so we want to sincerely thank you for choosing McLoughlin Chevrolet and we hope to see you again soon!

Business Response

PORTLAND, OR

Roy E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/9/2025

They were polite and understanding to my issues. Worked hard to find all they could. To strike the best deal within my finical structure.

ALEXANDER WENDLER

12/10/2025

Roy, thank you so much for your positive comments about McLoughlin Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

VANCOUVER, WA

Derrick S|2025 Chevrolet Equinox

Confirmed Service Customer

12/13/2025

Everything was approached in a timely manner with same day service

12/14/2025

Derrick, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

OREGON CITY, OR

John R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/13/2025

Great service

12/14/2025

John, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OREGON CITY, OR

Bill L|2026 Chevrolet Silverado 1500

Confirmed Service Customer

12/13/2025

Service delivered just as promised

12/14/2025

Bill, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Business Response

PORTLAND, OR

Kevin D|2021 Chevrolet 3500HD Silverado

Confirmed Service Customer

12/21/2025

Always excellent

12/22/2025

Kevin, thank you so much for your positive comments about McLoughlin Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OREGON CITY, OR

Rodney W|2024 Chevrolet Equinox EV

Confirmed Service Customer

12/21/2025

Everyone was attentive and very helpful. Happy holidays!

12/22/2025

Rodney, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SILVERTON, OR

Susan K|2020 Chevrolet Bolt EV

Confirmed Service Customer

12/31/2025

Friendly, timely service.

1/1/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GRESHAM, OR

Zan J|2021 GMC Acadia

Confirmed Service Customer

11/26/2025

Alex is a good service advisor.he was able to find a wheel lock for my wheels.

11/27/2025

Zan, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GLADSTONE, OR

Molly H|2018 Chevrolet Traverse

Confirmed Service Customer

12/9/2025

I was having trouble with the tire pressure sensors on my car. They got the car in on my schedule and replaced the defective one quickly.

12/10/2025

Thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST LINN, OR

Mitchell H|2024 Chevrolet Blazer EV

Confirmed Service Customer

12/9/2025

I came in at 9 am to have tires rotated and whole vehicle inspected. I left at 9:45.

12/10/2025

Mitchell, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MILWAUKIE, OR

Duane W|2022 Chevrolet Blazer

Confirmed Service Customer

12/12/2025

I bought my 2022 Chevy blazer from McLaughlin Chevrolet, they take great care of their customers. Great customer service.

12/13/2025

Duane, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

VANCOUVER, WA

David A|2023 Chevrolet Silverado 1500

Confirmed Sales Customer

12/17/2025

Very smooth, no pressure. I felt confident in my purchase.

NICHOLAS SCANLAN

12/18/2025

David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLADSTONE, OR

Keith R|2020 Chevrolet Colorado

Confirmed Service Customer

12/20/2025

5 stars

12/22/2025

Keith, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

PORTLAND, OR

Justin T|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/24/2025

Kyle was very helpful, knowledgeable and easy to work with. He took the time to explain what the issue was and I really appreciate his great customer service.

12/25/2025

Justin, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

GLADSTONE, OR

Todd E|2024 Chevrolet Suburban 1500

Confirmed Service Customer

12/31/2025

I was in for an oil change and tire rotation, people were friendly and nice. I was able to get an appointment fast due to a cancelation, which was great. It did take a little long then I thought it would, but it did seem very busy. Overall very satisfied.

1/1/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HAPPY VALLEY, OR

John M|2023 Chevrolet Blazer

Confirmed Service Customer

12/2/2025

I am happy with the work I would have rather it was completed much faster, 4 hours was excessive.

12/3/2025

John, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

WEST LINN, OR

Don R|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/7/2025

Courteous and quick

12/7/2025

Don, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MILWAUKIE, OR

Amy E|2018 Chevrolet Colorado

Confirmed Service Customer

12/7/2025

I had a great experience with the team and Ilia took good care of the repairs needed for my truck. The team identified a new issue that I was not aware of and worked to quote the work with feedback from the technician on severity of the problem. I was able to use the Black Friday discount that helped on a larger dollar repair job.

12/8/2025

Amy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

WHITE SALMON, WA

Stephen M|2017 Chevrolet Traverse

Confirmed Service Customer

1/1/2026

Travis is always great! Thank you to the service team for recommending the credit card deal too!!!

1/2/2026

Stephen, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. If you're ever in need of more help, please let us know!

Business Response

PORTLAND, OR

Nick M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/1/2026

Fast turn around and parts in stock. Good job.. As for my vehicle, 2nd time in six months I have had to take my vehicle in for warranty work. Hmm

1/2/2026

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

OREGON CITY, OR

David C|2021 Chevrolet Spark

Confirmed Service Customer

1/1/2026

Friendly people ,fast service.

1/2/2026

David, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GLADSTONE, OR

Miffy J|2025 Chevrolet Tahoe

Confirmed Service Customer

1/7/2026

Everything was 10 out of 10! Including all Customer Service, time of oil change and all communication. :)

1/8/2026

We strive for 100% satisfaction, and it is great to see you had such a positive experience at McLoughlin Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST LINN, OR

Kristy K|2022 Chevrolet Malibu

Confirmed Service Customer

1/13/2026

Everybody was very friendly and helpful.

1/13/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GLADSTONE, OR

Kristine P|2025 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

Fast service, great coffee and snacks.

11/27/2025

Kristine, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GLADSTONE, OR

Jose D|2025 Chevrolet Suburban

Confirmed Sales Customer

11/26/2025

The experience was great, the customer service was exceptional by Adam, Nick, Dave Sr. And the manager whose name I forgot but was great. It was a pleasure doing business with them.

ADAM MIXER

11/27/2025

Jose, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WOODBURN, OR

Edith C|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/13/2025

Everyone was helpful, kind and very professional

12/14/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PORTLAND, OR

Scott B|2023 Chevrolet Bolt EUV

Confirmed Service Customer

12/30/2025

The service dept did and excellent job, performing a thorough inspection of my service indicator light. No faults present!

12/31/2025

Scott, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PORTLAND, OR

Alex D|2015 Chevrolet Express

Confirmed Service Customer

1/5/2026

Kyle assisted me and was very helpful dealing with the fleet contact and confirming payment. We had to leave the van at the dealership over the holiday break, so that was very kind of you all. Thank you for your service.

1/6/2026

Alex, we're so happy we were able to help you out! Thanks for taking the time to leave a review.

Business Response

PORTLAND, OR

Wayne G|2018 Chevrolet Colorado

Confirmed Service Customer

1/7/2026

Love your coffee and donuts.

1/7/2026

Wayne, thank you so much for the positive review! We hope you have a great day!

Business Response

oregon city, OR

Heidi B|2021 Chevrolet Suburban

Confirmed Service Customer

1/12/2026

There was no shuttle service or loaner car after I explained I needed to get home to pick my kids up from school. Basically I was told “we can’t help you.” I took an Uber home and thought why would I give them my money to service my car when they can’t even provide a service to help people get home. I took my car somewhere else that treats their costumers better.

1/13/2026

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (503) 652-0000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

OREGON CITY, OR

Reed N|2024 Chevrolet Tahoe

Confirmed Service Customer

1/15/2026

The team was so kind, accommodating and quick with my service. Thank you! - Reed

1/16/2026

Reed, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LAKE OSWEGO, OR

Molly H|2018 Chevrolet Traverse

Confirmed Service Customer

10/30/2025

I went in for an oil change, new wipers, and a malfunctioning tire pressure monitor. I was told there were things to do at 105,000 miles and agreed to the basic package. I was told I needed one new tire sensor and paid for it. It will be installed when they get it. But now all 4 tire sensors are out. I was told the 3 would come back after I drove 25 miles per hour for 5 minutes. I am sure I have done that but they still do not register my pressure. Hmmmm.

11/2/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 364-7673 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

WEST LINN, OR

Brad M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/30/2025

Well it was my first time meeting the new people who are working there now but they were very professional and concerned about the issues I have been having. They listened to me and then double checked with me to make sure that we were on the same page

11/2/2025

Brad, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OREGON CITY, OR

Adam W|2020 Chevrolet Suburban

Confirmed Service Customer

12/10/2025

Easy, professional service writer Alex was fantastic through the whole process.

12/11/2025

Adam, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BEAVERCREEK, OR

Heidi D|2025 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

Service was prompt and efficient. All service personnel were warm and friendly. Waiting area was pleasant and inviting. My car was done in less than an hour.

12/12/2025

Heidi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OREGON CITY, OR

Jade C|2021 Chevrolet Trailblazer

Confirmed Service Customer

12/26/2025

Ilia and Abby were great! I came in feeling incredibly frustrated with the issues I was having with my vehicle, and they both really took the time to listen and understand where I was coming from. They helped make me as comfortable as possible while I waited for the repairs, which meant a lot. I truly appreciated the patience and understanding instead of feeling brushed off like I’ve experienced in the past.

12/27/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

BEAVERTON, OR

George W|2000 Chevrolet S-10

Confirmed Service Customer

1/14/2026

Good job!!

1/15/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MILWAUKIE, OR

Joe A|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

1/19/2026

Amazing customer service every time I go in. Multiple occasions the associates go above and beyond. The latest instance was Alex helping me coordinate the warranty process, taking the burden off of me. I'm really impressed with how this service department operates.

1/20/2026

Joe, we want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OREGON CITY, OR

Cedrika T|2026 Chevrolet Equinox EV

Confirmed Sales Customer

12/5/2025

They worked hard and made me happy! I got my car.

ALICIA HUNT

12/7/2025

Cedrika, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PORTLAND, OR

Alexandra H|2020 Chevrolet Bolt EV

Confirmed Service Customer

12/18/2025

no

12/19/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (503) 652-0000 at your earliest convenience and we will do our best to resolve this with you.

Business Response

PORTLAND, OR

Gary H|2026 Chevrolet Equinox

Confirmed Sales Customer

1/2/2026

They were courteous and knowledgeable. They showed how to use all of the tech and helped to setup everything as well. They also made sure we got the best deal possible. I will return for our next vehicle.

JOHN NGUYEN

1/3/2026

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

MILWAUKIE, OR

Troy L|2020 Chevrolet Bolt EV

Confirmed Service Customer

1/12/2026

Quick service when I pulled up. Clear communications and expectations. Filled air in tires which was not related to the service visit. Friendly and prompt service. Thanks!

1/13/2026

Troy, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet - Service

Business Response

PORTLAND, OR

Meghan S|2018 Chevrolet Malibu

Confirmed Service Customer

1/12/2026

Real amazing service and people!

1/13/2026

Meghan, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OREGON CITY, OR

Alexander L|2005 Chevrolet Tahoe

Confirmed Service Customer

1/16/2026

Absolutely amazing experience with Ilia. 10/10 every visit.

1/16/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HAPPY VALLEY, OR

David C|2024 Chevrolet Suburban 1500

Confirmed Service Customer

1/19/2026

Service was done in a timely manner. Confusing information about services available for my diesel Suburban. I declined the 3 different service packages ranging from 350-550 dollars. Your repair order said I declined the factory services, but the owners manual does not mention these service packages. One service writer presented the packages. My service writer who was out to lunch , said diesel supplement should be added to the engine every oil change. When I declined the extra service packages, diesel fuel supplement was never added to my car. My family had 5 dealerships from the mid 60’s to 1990. I can tell you this kind of customer service is not appreciated.

1/20/2026

David, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (503) 652-0000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

HAPPY VALLEY, OR

John T|2026 Chevrolet Silverado 1500

Confirmed Service Customer

12/19/2025

Travis in service dept did great job orchestrating the assembly of half a dozen add on items to my recently purchased Chevy truck which I’d ordered from GM to be delivered to Mcclaughlin Chevy

12/21/2025

John, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PORTLAND, OR

Richard N|2007 Chevrolet Silverado

Confirmed Service Customer

12/19/2025

I received a comprehensive and professional evaluation of my vehicle's condition .

12/21/2025

Richard, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILWAUKIE, OR

Alexander B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/29/2026

Very nice and quick

MOLALLA, OR

Orlando R|2026 Chevrolet Trax

Confirmed Service Customer

2/11/2026

Knowledgeable staff who care

PORTLAND, OR

Dave C|2021 Chevrolet Blazer

Confirmed Service Customer

2/11/2026

Work on 3 Recall items, all finished when parts arrived.

PORTLAND, OR

Penn B|2017 Chevrolet Bolt EV

Confirmed Service Customer

2/17/2026

Service agents were courteous and helped me get my repair done under warranty with no hassle. It was an easy, seamless experience.

PORTLAND, OR

Laura B|2005 Chevrolet Tahoe

Confirmed Service Customer

2/21/2026

It was personable, people were very attentive in helping me. I had an excellent experience.

GLADSTONE, OR

Nichole L|2024 Chevrolet Equinox

Confirmed Service Customer

2/24/2026

N/A

MILWAUKIE, OR

Daniel D|2026 Chevrolet Equinox EV

Confirmed Sales Customer

2/24/2026

Everyone is always ready to help.

MILWAUKIE, OR

Kyle C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/3/2026

Nick / Dillon/ Dave took great care of us and are always willing to go over and beyond for there customers. I definitely will be taking my business there again

NICHOLAS SCANLAN

3/5/2026

Kyle, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BATTLE GROUND, WA

James E|2004 Chevrolet Corvette

Confirmed Service Customer

3/3/2026

Had a LOT of work done on my Corvette and was very happy 90% of it. I was told I'd get a 10% discount for being retired military that didn't make it to my bill (but I just notified the rep to see if I can get that adjusted) and the turn signals I had fixed quit working about 5 miles down the road. I'm bringing the car back and we'll see what happens after that. Other than that I'm good.

3/4/2026

James, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (503) 652-0000 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

OREGON CITY, OR

Cody L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/15/2026

Helpful and timely.

1/16/2026

Cody, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FAIRVIEW, OR

Rod M|2016 Chevrolet Traverse

Confirmed Service Customer

1/28/2026

It took way too long to replace the power steering hose & pump. Took car in at 0800 Friday and didn't get it back until the next Wednesday. I made several calls to the service dept. trying to find out the status of the repair but kept getting an answering machine. I left messages on the recorder, but no one called me back.

1/29/2026

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

OREGON CITY, OR

Joshua S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/28/2026

The check-in was simple and quick and the service was accomplished in the time that was explained to me. As a bonus, there were fresh donuts and drinks available in the waiting area!

1/29/2026

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet

Business Response

WEST LINN, OR

Lisa S|2025 Chevrolet Silverado 3500 HD

Confirmed Service Customer

2/9/2026

Everything was just fine

OREGON CITY, OR

Johnny S|2026 Chevrolet Silverado EV

Confirmed Sales Customer

2/9/2026

I had a very easy and stress‑free buying experience at McLoughlin Chevrolet. The excellent teamwork of David Mendenhall and Nick Scanlan really made the entire process smooth from start to finish—no pressure, clear communication, and genuinely helpful service. I felt taken care of and well‑informed the whole way through. This was one of the simplest and most pleasant vehicle purchases I’ve ever made, and I’d gladly return to McLoughlin Chevrolet in the future.

GLADSTONE, OR

Steven A|2021 Chevrolet Bolt EV

Confirmed Service Customer

2/13/2026

Very friendly service. Everyone I spoke to was very nice. And since I was waiting for the service, they went above and beyond to make sure everything was done in a very timely manner. The service person even replaced the battery in the remote for me. It was my first time at this dealership, and I was impressed.

PORTLAND, OR

Peter J|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

2/26/2026

Nick and Adam were great to work with. Made the transaction very easy and friendly.

SILVERTON, OR

Rodney A|2011 Chevrolet Silverado

Confirmed Service Customer

3/12/2026

Travis is a bad ass mechanic. He knows the GM trucks well.

3/14/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GLADSTONE, OR

Christopher H|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

3/12/2026

We were given a laundry list of things that "NEEDED" to be done to the truck to the tune of 5k. This felt out of line to me, so I took it to another mechanic for a second opinion. The second mechanic went over the whole list of things the dealership stated needed to be done and outside of an oil and filter change nothing else needed to be done. The brakes were fine. I'm super disappointed in this and won't be going back to the dealership ever again.

3/14/2026

Thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. If you are willing to give us another chance, please reach out to us at (888) 364-7673 to speak to our manager directly.

Business Response

OAK GROVE, OR

Maximino I|2026 Chevrolet Traverse

Confirmed Sales Customer

1/20/2026

Very helpful, nice customer service, make me feel like home, especially John, Nguyen.

JOHN NGUYEN

1/21/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLACKAMAS, OR

David S|2017 Chevrolet Equinox

Confirmed Service Customer

1/25/2026

The service advisor was excellent

1/26/2026

David, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

WEST LINN, OR

Nina M|2021 Chevrolet Tahoe

Confirmed Service Customer

2/1/2026

Great fast service and excellent details explained for pricing and service. Alex has quick responses and explains exactly what the vehicle needs.

PORTLAND, OR

Darwin D|2017 Chevrolet Malibu

Confirmed Service Customer

2/1/2026

Did a 60K maintenance check on our 2017 Malibu. I appreciated when Travis listed items that had been serviced or replaced before so I didn’t need to think about what I needed and it let me know what the maintenance that was going to be performed.

GLADSTONE, OR

Gary O|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

2/2/2026

Service Tech was very pleasant and knowledgeable to work with.

MULINO, OR

Thomas B|2022 Chevrolet Equinox

Confirmed Service Customer

2/27/2026

In, out, done right, ahead of time estimate.

COLTON, OR

Jeffrey D|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

3/4/2026

Alex was excellent to work with. An asset to your service team

3/6/2026

Jeffrey, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CANBY, OR

Brian H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/4/2026

I had a great experience at McLoughlin Chevrolet. There was a minor issue during the process which the Sales Manager Dylan Mendenhall took care of and help to assure that I was satisfied with my deal. Tanner Pease the Sales Associate was awesome. Very patient and cordial and worked behind the scenes to assure that my deal could happen. I would be very happy to recommend McLoughlin Chevrolet to my family and friends.

TANNER PEASE

3/6/2026

Brian, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

DAYTON, OR

Natasha L|2015 Chevrolet Traverse

Confirmed Service Customer

3/12/2026

Kelsea was great from the initial phone call to picking up my car. Everything went smoothly and it was ready in less than 24 hours. Provided recommended services for my car without applying any pressure.

3/14/2026

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

PORTLAND, OR

Carol M|2016 Chevrolet Sonic

Confirmed Service Customer

1/16/2026

I've been coming to McLoughlin Chevrolet service department with my Sonic LTZ Hatchback since I owned it. Never disappointed. Great Customer service and Alex goes above and beyond to help keep my car in great shape. Highly recommend for all; your car needs.

1/17/2026

Carol, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

Business Response

PORTLAND, OR

Marina L|2026 Chevrolet Equinox

Confirmed Sales Customer

1/16/2026

It was a super easy and quick to test drive and buy my new car in the same visit! John was extremely helpful and even pulled the car I was interested in, out to the front to easily access it for the test drive. He was very knowledgeable about the models I inquired about and really helped me with my decision

JOHN NGUYEN

1/17/2026

Marina, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

VANCOUVER, WA

Lori L|2017 Chevrolet Bolt EV

Confirmed Service Customer

2/4/2026

Professional and courteous service.

OREGON CITY, OR

Phyllis G|2016 Chevrolet Colorado

Confirmed Service Customer

3/2/2026

your dealer is very customer friendly

3/4/2026

Phyllis, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MILWAUKIE, OR

Tamara G|2024 Chevrolet Trax

Confirmed Service Customer

3/2/2026

Excellent service

MILWAUKIE, OR

Guy O|2017 Chevrolet Bolt EV

Confirmed Service Customer

3/9/2026

Good customer service.

3/10/2026

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTLAND, OR

Thomas F|2026 Chevrolet Suburban

Confirmed Sales Customer

3/9/2026

Tanner was an excellent salesperson

TANNER PEASE

3/10/2026

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PORTLAND, OR

Lee S|2005 GMC Canyon

Confirmed Service Customer

3/13/2026

It was wonderful ! Travis did an excellent job in having my GMC Canyon repaired. Kelsey was very nice in seeing if I needed any help when Travis was with another customer

3/16/2026

Lee, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKIE, OR

Richard W|2018 Chevrolet Volt

Confirmed Service Customer

3/13/2026

Alex was helpful and professional

3/16/2026

Richard, thank you for your kind words and this wonderful review!

Business Response

OREGON CITY, OR

Andrea H|2021 Chevrolet Trailblazer

Confirmed Service Customer

3/16/2026

I absolutely love this dealership location. The service dept always ensures my needs are taken care of! Ilia is awesome!

PORTLAND, OR

Carlos G|2022 Chevrolet Suburban

Confirmed Service Customer

11/24/2025

Great timing and great work. Staff as always extremely nice and helpful.

11/25/2025

Carlos, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. We can't wait to see you again, have a great day.

Business Response

WEST LINN, OR

Christy M|2019 Chevrolet Equinox

Confirmed Service Customer

1/23/2026

Alex was very helpful. He let us know whwt needed done on my car.

1/25/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

PORTLAND, OR

Jane R|2025 Chevrolet Colorado

Confirmed Sales Customer

1/30/2026

My salesman/saleswomen Kelsea went above and beyond the call of duty. She was the most kindest person I ever met. She was very professional and answered all my questions. Also the sales manager and business manager there at McLaughlin Chevrolet were very helpful and kind. Thank you all. I really enjoy my new Chevy Colorado 4WD crew Z71. Jane R

ESTACADA, OR

Angela H|2022 Chevrolet Trailblazer

Confirmed Service Customer

1/30/2026

Staff were professional and knowledgeable. Explained what was included in my service and didn’t try to “up sell” me on services I didn’t need.

MILWAUKIE, OR

Edwin K|2023 Chevrolet Tahoe

Confirmed Service Customer

2/2/2026

Friendly service and technical expertise

WEST LINN, OR

Tom N|2024 Chevrolet Tahoe

Confirmed Service Customer

2/2/2026

On time and professional.

MILWAUKIE, OR

Karina T|2018 Chevrolet Equinox

Confirmed Service Customer

2/2/2026

Ilya was great! Thank you!

VANCOUVER, WA

Thomas B|2022 Chevrolet Equinox

Confirmed Service Customer

2/11/2026

In, out, done right, less time than anticipated.

COLTON, OR

Phyllis G|2016 Chevrolet Colorado

Confirmed Service Customer

3/2/2026

Your guy was great -- but i have to go back Wednesday because there is a light on the dash that wont go out and he couldnt fix it -- told me to come back Wednesday when he is back at work.

MILWAUKIE, OR

Yousif A|2025 Chevrolet Corvette Z06

Confirmed Service Customer

2/27/2026

Travis is the best to deal with. Thank you

HAPPY VALLEY, OR

Mark R|2026 Chevrolet Equinox EV

Confirmed Sales Customer

3/17/2026

I was so pleased that the entire deal was done via phone call. I would have not driven to the dealer otherwise. Everything we discussed on the phone was honored. No tricks after I arrived. Thank you.

ADAM MIXER

3/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SUTHERLIN, OR

Sam A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/20/2026

Was very good experience.

1/21/2026

Sam, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Business Response

CLACKAMAS, OR

Kathryn L|2008 Chevrolet Aveo

Confirmed Service Customer

1/29/2026

The young man who helped us was really friendly and helpful with figuring out our service plan.

MILWAUKIE, OR

David B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/24/2026

I had to bring my vehicle back because it wasn’t fixed the first time. Kelsey was extremely helpful and understanding.

OREGON CITY, OR

Ruth F|2018 Chevrolet Cruze

Confirmed Service Customer

2/28/2026

Excellent service!! Thank you

OREGON CITY, OR

Leslie J|2026 Chevrolet Equinox

Confirmed Sales Customer

3/10/2026

Our experience as always was great! Elliott has worked with us for several years and sold us yet another great vehicle. Dave in Finance is an amazing, funny great guy who is very knowledgeable and easy to work with. Everyone is friendly, gets their jobs done and very helpful.

ELLIOTT DAWSON

3/11/2026

We appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

MILWAUKIE, OR

Janet H|2019 Chevrolet Equinox

Confirmed Service Customer

3/15/2026

Went in for oil change and rotation of tires. I stayed in the lobby for the work to be done, coffee and donuts available. Done within an hour.

3/17/2026

Janet, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PORTLAND, OR

Justine C|2022 Chevrolet Equinox

Confirmed Service Customer

3/17/2026

Friendly fast service. Did not push any extra services on me.

3/18/2026

Justine, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SALEM, OR

Duncan N|1997 Chevrolet Suburban

Confirmed Service Customer

3/21/2026

Good preparation for the service by ordering parts/tires in advance, prompt courteous service on day of appointment, and excellent results.

3/22/2026

Duncan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MILWAUKIE, OR

Steven M|2017 Chevrolet Malibu

Confirmed Service Customer

3/23/2026

I was very pleased with the help provided by our Service Advisor, Kelsea Crownover. We have used your service department before and have always been satisfied and think now we will only take our cars to McLoughlin Chevrolet.

3/25/2026

Steven, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTLAND, OR

Michelle E|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/5/2026

I was extremely happy with all of the staff !!

1/5/2026

Michelle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OREGON CITY, OR

Ron R|2006 Chevrolet Silverado

Confirmed Service Customer

1/6/2026

Very timely and professional

1/7/2026

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OREGON CITY, OR

Matthew W|2023 Chevrolet Colorado

Confirmed Service Customer

1/23/2026

My experience at Mcloughlin Chevrolet has always been amazing. The price is good, the service is great, and the mechanics are top notch. I love how they communicate every step of the way, you are always kept in the forefront.

1/23/2026

Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTLAND, OR

Dennis L|2026 Chevrolet Trailblazer

Confirmed Sales Customer

2/3/2026

this was the easiest car buying experience ever thanks to my salesperson Alicia Hunt

MILWAUKIE, OR

Mike P|2026 Chevrolet Tahoe

Confirmed Service Customer

2/12/2026

Alex was fantastic to work with!

SALEM, OR

Joseph T|2026 Chevrolet Equinox EV

Confirmed Sales Customer

3/29/2026

It was good

NEWBERG, OR

James R|2020 Chevrolet Bolt EV

Confirmed Service Customer

4/6/2026

I already did. But here's the gist: My experience this time with Ilia was excellent, in contrast to my after-purchase experience, which was that I was neglected and forgotten. Had a hard time even getting enough papers to register with ODMV. No instructions on how to operate the vehicle, which is an EV and has a few special features. This time was really good - both service and service rep.

ILIA SHULGIN

4/8/2026

James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LAKE OSWEGO, OR

Theodore R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/9/2026

Same as always in as scheduled and done

ALEXANDER LINDER

4/10/2026

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PORTLAND, OR

Andrea S|2017 Chevrolet Bolt EV

Confirmed Service Customer

4/9/2026

Organized, efficient, polite, accurate quote. Was in and out very quickly!

ILIA SHULGIN

4/10/2026

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet - Service

Business Response

PORTLAND, OR

Jorge P|2022 Chevrolet Colorado

Confirmed Service Customer

1/1/2026

the people treat me so well. I have been seeing them treating me with respect.

1/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MILWAUKIE, OR

Debra H|2020 Chevrolet Bolt EV

Confirmed Service Customer

1/20/2026

Customer service was very helpful. Politeness every time we spoke. Did everything he said he would have done.

1/21/2026

Debra, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DAMASCUS, OR

Craig W|2026 Chevrolet Equinox

Confirmed Sales Customer

1/22/2026

It was wonderful, and John was terrific

JOHN NGUYEN

1/23/2026

Craig, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

MILWAUKIE, OR

Isidro C|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/25/2026

Nick was awesome

JOHN NGUYEN

1/26/2026

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PORTLAND, OR

Donna F|2021 Chevrolet Malibu

Confirmed Service Customer

2/2/2026

Service manager Travis, was right there to greet me and explain what they were doing to my car. It took less time than scheduled. Thanks for a quick turnaround.

OREGON CITY, OR

Gary W|2026 Chevrolet Silverado 3500 HD

Confirmed Service Customer

2/10/2026

Sales staff and service department members were extremely helpful and got my vehicle fixed the same day

VANCOUVER, WA

John M|2023 Chevrolet Blazer

Confirmed Service Customer

2/23/2026

Fast friendly service

WEST LINN, OR

Shimron T|2024 Chevrolet Silverado EV

Confirmed Service Customer

3/6/2026

Very attentive patient and kind!

3/7/2026

Shimron, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MILWAUKIE, OR

Kayla R|2017 GMC Yukon

Confirmed Service Customer

3/19/2026

Travis, Kevin and Kelsea are magnif

GRESHAM, OR

Tom N|2022 Chevrolet Corvette

Confirmed Service Customer

4/6/2026

People very professional.

ALEXANDER LINDER

4/7/2026

Tom, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MILWAUKIE, OR

Nathan A|2019 Chevrolet Bolt EV

Confirmed Service Customer

4/14/2026

Im very happy with the service here!!!

ILIA SHULGIN

4/15/2026

Nathan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WALDPORT, OR

Keith R|2019 Chevrolet Corvette

Confirmed Service Customer

3/12/2026

Alex was a very professional while working on my car. And kept me updated on the work that was being done. And the cost of the work that was done was very reasonable. And it also included a free no charge inspection

3/13/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

PORTLAND, OR

Carolyn W|2026 Chevrolet Trax

Confirmed Service Customer

3/25/2026

Everyone was super no pressure at all

3/27/2026

Carolyn, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MOLALLA, OR

Zach G|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/30/2026

The service writer Alex Linder was not only great to deal with but the quote he gave me was exactly what the bill ended up being! Also my truck has been throwing an engine code and I didn’t mention it during intake but when I picked up the truck he explained that he had already looked into the problem and was trying to find out if it is covered by the manufactur warranty. Bottom line is that not only did the repairs I requested get done but the team too the initiative to look into other issues and give me information and solutions. 10/10 would recommend!

CLACKAMAS, OR

Burnell R|2018 Chevrolet Colorado

Confirmed Service Customer

4/7/2026

i came on time at 2:00 and my service took about one hour. Every thing went smoothly and I was on my way home.

TRAVIS GAUL

4/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OREGON CITY, OR

Alex D|2015 Chevrolet Express

Confirmed Service Customer

4/10/2026

I dropped our van to have it checked out after we didn't pass the DEQ test. We had the van fully serviced in December and everything was working fine. Yesterday we picked up the van and the check engine light came on. It hasn't ever turned on before, so we left at the dealership for further review.

KELSEA CROWNOVER

4/12/2026

We regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (503) 652-0000.

Business Response

PORTLAND, OR

Erica J|2018 Chevrolet Tahoe

Confirmed Service Customer

4/10/2026

They were very kind . Very helpful.

ILIA SHULGIN

4/12/2026

Erica, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MULINO, OR

Raina M|2019 Chevrolet Blazer

Confirmed Service Customer

4/13/2026

Came in with 3 out of 4 tire pressure sensors working. Was quoted a ridiculous amount to fix one and left with none working after a tire rotation. The staff are nice or else this would be 1 star rating.

ALEXANDER LINDER

4/14/2026

Raina, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (503) 652-0000. We look forward to hearing from you.

Business Response

GLADSTONE, OR

Yousif A|2025 Chevrolet Corvette Z06

Confirmed Service Customer

3/23/2026

Thank you Travis for getting my vehicle in so quickly

3/25/2026

Yousif, we're happy to hear you had such a positive experience with Travis! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HAPPY VALLEY, OR

Troy N|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/27/2026

Service was great, as always

3/30/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SALEM, OR

CRYSTAL G|2026 Chevrolet Equinox EV

Confirmed Sales Customer

4/16/2026

It showed on chevrolet website that this dealership had the choices I wanted in the car I was looking into. Visited the dealership, and the people were super nice and helpful (especially Alex who pretty much held our hand through the entire process) without being in your face and pressuring me to buy. I liked how Alex went through everything with us, the car I wanted was in stock, and Jacob and Tobias were very helpful in the financing options available, that we ended up purchasing there. Car buying is a super stressful process, and everyone here made it just a touch easier. Honestly, even if they did have the car I wanted, if I didn’t like the attitude of the dealership or how unhelpful they are, I walk away. I already walked away from two other Chevy dealerships before visiting Mcloughlin Chevrolet.

ALEXANDER A

4/17/2026

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (503) 652-0000 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

PORTLAND, OR

Dale A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/20/2026

I think everybody’s there does a good job polite trying to help get my problem fixed but at the end of the day, the transmission in my truck should not shimmy. They should not be that kind of vibration in a new truck. I think the transmission should be replaced.the truck is supposed to be top of line $70,000 truck. after 40,000 miles a truck started vibrating. I thought it was the tires. I replaced the tires twice. less Schwab tires thought it might be the engine after two sets of tires then I finally took it to Reed’s Automotive in Wood Washington and they said they’re pretty sure the Transmission is gonna go out. so I took it to the dealer and I’m sure General Motors doesn’t really want to fix it, but it should be fixed under warranty in the transmission does need to be replaced.

KELSEA CROWNOVER

4/21/2026

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (503) 652-0000 so we can make your experience a positive one.

Business Response

WOODLAND, WA

Jeff R|2003 Chevrolet Silverado 1500

Confirmed Service Customer

4/23/2026

Kelsea got me hooked up with no BS. The mechanic diagnosed my trucks issues, and did a great job on the repairs. I am very satisfied with the work that was done at McLaughlin Chevrolet!

KELSEA CROWNOVER

4/24/2026

We strive for 100% satisfaction, and it is great to see you had such a positive experience at McLoughlin Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKIE, OR

Michael S|2024 Chevrolet Equinox EV

Confirmed Service Customer

3/19/2026

It took a long time for a small check up and software update. But everything worked afterwards and it could have just been the software took a long time to flash.

3/20/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HAPPY VALLEY, OR

Dale C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/30/2026

McLaughlin Chevrolet has always done a very good job when I lived in Molalla they were my go to dealership but I live in Woodland Washington now so I go to local shop it is more convenient. but the people at the dealership and the service department have always taken good care of me and I appreciate that. Probably should take the tire to go there all the time.

WOODLAND, WA

Jeremy B|2021 Chevrolet Colorado

Confirmed Service Customer

4/4/2026

Great ex

OREGON CITY, OR

Joe A|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

4/14/2026

Everything was great as usual. I really enjoy working with Alex in service.

ALEXANDER LINDER

4/15/2026

We're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OREGON CITY, OR

Michael T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/19/2026

Good

ALEXANDER LINDER

4/20/2026

Michael, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OREGON CITY, OR

Kyle W|2023 Chevrolet Bolt EUV

Confirmed Service Customer

4/22/2026

This sounds weird, but I was telling my wife this dealership is so cozy and nice. I always feel taken care of. Literally the best service possible. Thanks again for taking care of everything Ilia!

ILIA SHULGIN

4/22/2026

Kyle, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CAMAS, WA

Lynn R|2019 GMC 1500 Sierra

Confirmed Service Customer

4/23/2026

Took almost 2hours for oil change and tire rotation. And customer service personnel not friendly

KELSEA CROWNOVER

4/26/2026

Lynn, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (503) 652-0000.

Business Response

ESTACADA, OR

CHRISTIAN E|2026 Chevrolet Tahoe

Confirmed Sales Customer

4/23/2026

My experience was very pleasant, the whole staff and everyone we talked to were extremely polite and professional. Adam our sales representative was very knowledgeable and helpful, made the buying experience easy

ADAM A

4/26/2026

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HAPPY VALLEY, OR

David C|2024 Chevrolet Suburban 1500

Confirmed Service Customer

3/20/2026

Travis was very helpful. Came in with a check engine light and had to replace a glow plug.

3/21/2026

David, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HAPPY VALLEY, OR

James E|2004 Chevrolet Corvette

Confirmed Service Customer

3/20/2026

I was extremely pleased with the service I received for my 2004 Z06 Corvette. In the past it was a rare occasion when I thought dealer service was too expensive but not this time and not with McGloughlin Chevrolet. Ilia the service representative, was patient with me, (even when I got "excited" because I didn't clearly understand the bill) and demonstrated great interpersonal management as well as competence in finding scarce parts. I will be back for years to come.

3/21/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

OREGON CITY, OR

Pedro G|2025 Chevrolet Colorado

Confirmed Service Customer

3/31/2026

Got helped by Alex at the service center. He is very friends and helpful.

4/1/2026

Pedro, we're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

PORTLAND, OR

Christina T|2024 Chevrolet Trax

Confirmed Service Customer

4/8/2026

Great service, super fast, and great snacks

ALEXANDER LINDER

4/9/2026

Christina, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

OREGON CITY, OR

Lee S|2005 GMC Canyon

Confirmed Service Customer

4/15/2026

Travis Gaul is excellent to deal with

TRAVIS GAUL

4/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MILWAUKIE, OR

REMINGTON D|2026 Chevrolet Trailblazer

Confirmed Sales Customer

4/18/2026

Excellent, Nick Scanlan was very knowledgeable and willing to help!

NICHOLAS N

4/20/2026

We're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!

Business Response

WEST LINN, OR

ALLAN D|2026 Chevrolet Trailblazer

Confirmed Sales Customer

4/22/2026

We received excellent service in purchasing our new vehicle. Friendly and knowledgeable help from each department.

ADAM A

4/23/2026

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

KEIZER, OR

David F|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/23/2026

I can’t thank you enough for the excellent service and the great work your mechanics do all in a very professional and timely fashion! Thank you all

KELSEA CROWNOVER

4/23/2026

Thank you for taking the time to leave a review for us at McLoughlin Chevrolet. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JUNEAU, AK

Andrew K|2010 Chevrolet Traverse

Confirmed Service Customer

3/6/2026

Repair was done by time car was needed

3/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILWAUKIE, OR

Britney C|2025 Chevrolet Trax

Confirmed Service Customer

3/6/2026

Ilia is great! Give that man a raise

3/7/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OREGON CITY, OR

Jennifer M|2016 Chevrolet Equinox

Confirmed Service Customer

3/12/2026

Good service, friendly staff

3/13/2026

Jennifer, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

Business Response

CLACKAMAS, OR

John T|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/20/2026

Timely, good communication, got everything done

PORTLAND, OR

Benjamin L|2014 Chevrolet Captiva Sport

Confirmed Service Customer

3/20/2026

Came in for routine maintenance on my Captiva and the service was great as always. Ilia took time to explain the options and gave his recommendations based on my service history. It saved me money on repairs. Would recommend this dealership for speed and efficiency of maintenance work.

PORTLAND, OR

Ginger W|2025 Chevrolet Equinox

Confirmed Service Customer

3/25/2026

Illia was extremely helpful and very nice. Excellent customer service.

3/28/2026

We're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet - Service. If you're ever in need of more help, please let us know!

Business Response

PORTLAND, OR

Jack E|2002 Chevrolet Tahoe

Confirmed Service Customer

4/25/2026

The girl that was in charge took the next day off and failed to tell me. I would call and get a busy message. After a few hours of that I called the main line and was told she was not at work. It took two days to replace a simple sensor

WEST LINN, OR

Ellen H|2023 Chevrolet Tahoe

Confirmed Service Customer

5/1/2026

Ilia is ALWAYS excellent to deal with for whatever service I need for my Tahoe— he is kind, resourceful and timely in every circumstance !

HILLSBORO, OR

Rohn T|2022 Chevrolet Tahoe

Confirmed Service Customer

5/21/2026

Waited a lot longer than expected for oil change

MALIK JONES

5/21/2026

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (503) 652-0000.

Business Response

ESTACADA, OR

Lindsey W|2020 Chevrolet Suburban

Confirmed Service Customer

5/24/2026

The customer service from my rep was great. He was knowledgeable and patient.

MALIK JONES

5/25/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

WEST LINN, OR

Beverly M|2026 Chevrolet Equinox

Confirmed Sales Customer

3/12/2026

Adam was amazing, he listen to us, and showed us the exact car we were looking for.

ADAM MIXER

3/14/2026

Beverly, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

COLTON, OR

Stephen W|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/26/2026

Sale went alright, a bit pushy but no more than expected. I have been trying to get the extra key/fob, been told they have it and would put it in the mail to me. I have contacted the sales associate and his boss and again told it would be put in the mail, contacted the sales person on monday the 23rd and am still waiting for a return call as of the 26th.Tried calling this morning and was transfered to his voice mail that is full and not taking any more messages. service after the sale is lacking.

ADAM MIXER

3/29/2026

Stephen, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

INDEPENDENCE, OR

Ryan L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/22/2026

Choosing to have my service needs done with McLaughlin Chevrolet was indeed the right decision. Not only was the staff exceptional, warm, and professional, the technician was informative and allowed me to feel confident and included in the process. I will be a loyal customer so long as this fantastic customer service continues!

THE DALLES, OR

Richard C|2025 GMC Sierra 3500 HD

Confirmed Service Customer

4/24/2026

fast and friendly

ILIA SHULGIN

4/25/2026

Richard, your wonderful feedback and rating mean a lot to us.

Business Response

MILWAUKIE, OR

Jason Q|2011 Chevrolet Equinox

Confirmed Service Customer

5/27/2026

Malik did a great job

MALIK JONES

5/27/2026

Jason, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet

Business Response

PORTLAND, OR

Donald R|2025 Chevrolet Colorado

Confirmed Service Customer

6/8/2026

It’s was great ! super fast and they have a very friendly staff. Awesome experience

TRAVIS GAUL

6/9/2026

Donald, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOLALLA, OR

Dave K|2024 GMC Sierra 2500 HD

Confirmed Service Customer

6/10/2026

Recently purchased the vehicle from dealership in Washington. Brought it in for a 60k mile service. The service tech told me I needed to do a transmission flush as it was “really dirty”. I went back to the initial dealership up in WA to talk to them about it - they’d been great to work with. While a Ford dealership, they gave me a bunch of credit towards accessories and services at one of their other dealerships because they felt so bad about the situation. They did a complete transmission service, and full transfer case service at Carr that I wasn’t aware of the week prior. It did feel odd when I asked Israel about the service but he was convincingly certain it had to be done. For 1200$ that feels like a bit of a rouse. In going back to the other dealership in WA (Ford dealership), they showed both the service ticket and video of the other service being performed. Will never do business at McGloughlin again.

ISRAEL VENEGAS

6/10/2026

Dave, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (503) 652-0000.

Business Response

WEST LINN, OR

Howard W|2019 Chevrolet Bolt EV

Confirmed Service Customer

4/13/2026

Everything went very smoothly. Your folks were very helpful.

ILIA SHULGIN

4/14/2026

Howard, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OAK GROVE, OR

Gary A|2024 Chevrolet Trax

Confirmed Service Customer

4/13/2026

The problem we had getting an appointment was handled by Alex Linder when we arrived. He said to call him direct from now on. He was very helpful and took away the madness Zi had with the service department. We will continue to work with him.

ALEXANDER LINDER

4/14/2026

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OREGON CITY, OR

Katie A|2023 Chevrolet Tahoe

Confirmed Service Customer

5/27/2026

Malik provided excellent customer service. He was great with communication, got me the information I needed, and was able to get my work done in the timeframe I needed.

MALIK JONES

5/28/2026

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HAPPY VALLEY, OR

Randall C|2015 Chevrolet Express

Confirmed Service Customer

5/30/2026

When a service adviser leaves make sure to shut their phone voice mail off, I waited a day and 1/2 before I called the front desk to find out person is no longer working there.

PORTLAND, OR

KARL S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/3/2026

It’s always easy with Elliott. This is my third lease with Elliott. He heard my needs and Dave provided me with the car I needed at a fair price.

ELLIOTT E

6/4/2026

Karl, we're happy you found our staff to be so supportive during your experience here at McLoughlin Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OREGON CITY, OR

Jon C|2018 Chevrolet Equinox

Confirmed Service Customer

6/4/2026

They worked with me and beat a price from another dealership that was offering a Costco price.

ISRAEL VENEGAS

6/5/2026

Jon, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

DAMASCUS, OR

Daniel B|2017 Chevrolet Volt

Confirmed Service Customer

6/8/2026

My car was repaired quickly and I appreciate the communication throughout. I would value a car wash coupon in the future.

ISRAEL VENEGAS

6/8/2026

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

HAPPY VALLEY, OR

Gabe A|2009 Chevrolet Silverado

Confirmed Service Customer

6/9/2026

Good value and ahead of time

ABBY BACON

6/10/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

MILWAUKIE, OR

Elias E|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

4/9/2026

Great service as always!

KELSEA CROWNOVER

4/11/2026

Elias, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLACKAMAS, OR

Mr. J|2024 Chevrolet Colorado

Confirmed Service Customer

5/22/2026

I was well taken of when I was there. I went in for an oil change and was in and out within 45 minutes.

MALIK JONES

5/23/2026

Joseph, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

WEST LINN, OR

Lucas S|2025 Chevrolet Equinox EV

Confirmed Service Customer

5/22/2026

Everything went smoothly and Malik was great to work with!

MALIK JONES

5/24/2026

Lucas, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ARVADA, CO

Martin E|2019 Chevrolet Suburban

Confirmed Service Customer

5/25/2026

quickly checked in, speedy checkout process. Agent helped apply a coupon to cut the cost.

MALIK JONES

5/26/2026

Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OREGON CITY, OR

Aimee R|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/29/2026

Friendly and helpful

KEIZER, OR

Jeffrey T|2025 Chevrolet Tahoe

Confirmed Service Customer

6/3/2026

Service was fantastic and Malik did a great job.

MALIK JONES

6/4/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PORTLAND, OR

MARYSE B|2026 Chevrolet Trax

Confirmed Sales Customer

6/5/2026

First time I've ever gone to a dealership and drove away in the car I wanted and not one they decided I wanted. And such amazing friendly service.

ADAM A

6/6/2026

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OREGON CITY, OR

Robert H|2005 Chevrolet Silverado 1500

Confirmed Service Customer

6/8/2026

I found it to be easy to make an appointment. There was excellent communication regarding issues with the vehicle.

TRAVIS GAUL

6/9/2026

Robert, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PORTLAND, OR

Joey E|2017 Chevrolet Traverse

Confirmed Service Customer

6/10/2026

Travis was so amazing to work with! We've normally used the Chevy dealership in Wilsonville and the poor customer service we've received there has made my husband not want to buy another Chevy in the future, and all our current vehicles are Chevys. When we moved to Canby we decided to try this dealership to see if the service experience would be different. We were SO HAPPY that is was! Travis worked hard to get our extended warranty to respond to them quickly, get our car fixed as fast as possible, communicated well with us from start to finish. The techs there even located another issue in our car that we had no idea about with our power steering and got that fixed and covered as well. Every interaction was warm, kind, and laidback. My husband is possibly open to another Chevy as long as every other person we interact with is like Travis and we only go there now he says. lol Super happy with our experience so give Travis a raise. :)

TRAVIS GAUL

6/11/2026

Joey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at McLoughlin Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANBY, OR

Tamara M|2017 Chevrolet Impala

Confirmed Service Customer

4/23/2026

Kelsey is the best ever!

KELSEA CROWNOVER

4/23/2026

Tamara, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! We do hope we can be of assistance in the future. Take care!

Business Response

CLACKAMAS, OR

Patrick M|2023 Chevrolet Colorado

Confirmed Service Customer

4/27/2026

Great service!

CANBY, OR

Brandon B|2022 Chevrolet Tahoe

Confirmed Service Customer

4/30/2026

Everything went smooth and efficient

KELSEA CROWNOVER

5/1/2026

Brandon, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILWAUKIE, OR

John M|2023 Chevrolet Blazer

Confirmed Service Customer

6/1/2026

Quality service for my 2023 Blazer. Travis took good care of me

WEST LINN, OR

Mark S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/5/2026

Israel is a great service advisor.

ISRAEL VENEGAS

6/6/2026

Mark, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

PORTLAND, OR

Claire L|2016 Chevrolet Traverse

Confirmed Service Customer

6/5/2026

Good job

ISRAEL VENEGAS

6/6/2026

Claire, your satisfaction is important to us, so we want to sincerely thank you for choosing McLoughlin Chevrolet and we hope to see you again soon!

Business Response

PORTLAND, OR

Emmie C|2017 Chevrolet Cruze

Confirmed Service Customer

6/10/2026

Excellet service

KELSEA CROWNOVER

6/11/2026

Emmie, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

BEAVERTON, OR

RACHEL C|2026 Chevrolet Equinox EV

Confirmed Sales Customer

6/12/2026

Employees were friendly and easy to work with and we're happy with our purchase.

ALEXANDER A

6/13/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANBY, OR

Aldo V|2011 Chevrolet Express

Confirmed Service Customer

6/13/2026

I originally contacted the Service Dept. on a saturday, and was happily greeted by your Service Drive Mgr., Mr. Travis Gaul. I had only a weekend to get an estimate for repairs on my vehicle as I had a busy weekday schedule. Travis was extremely accomodating, made me feel very reassured McLoughlin could handle my repairs, gave me wonderful news about an issue I needed, and made all efforts to communicate with me during the entire process leading up to and through the repairs. He made the whole experience seamless, quick as possible, and easy. Not only that, I had a bunch of emergency fuel pump repair issues pop up last minute and he got those added to my service request...AND he gave me a great tow truck service to contact during my sudden breakdown. I will DEFINITELY return to get my Chevy Express 3500 Cargo Van worked on again, by him and McLoughlin's very attentive Service Dept. Thank you Travis! Aldo Valdez

TRAVIS GAUL

6/14/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

PORTLAND, OR

TERRI H|2026 Chevrolet Trax

Confirmed Sales Customer

4/14/2026

The vehicle that I had inquired about, was clean and ready for me to look at when I got there-Adam mixer was our salesman-definitely recommend him

ADAM A

4/15/2026

We're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Business Response

OREGON CITY, OR

Kimberly L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/14/2026

Fast service

ALEXANDER LINDER

4/15/2026

Kimberly, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

ESTACADA, OR

Dale A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/1/2026

Everybody, I’ve worked with at McLaughlin Chevrolet, always very professional and friendly and they do a good job

WOODLAND, WA

Steven R|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/9/2026

I have been under a lot of stress lately with the passing of my wife but when I came in to get my first oil change on my new truck I was surrounded by nothing but friendship from all at the dealership this is my fourth truck purchase so all at McLoughlin Chevrolet are not just there to provide a service they were also there for moral support for me from my salesman Elliott Dawson down to the service tecs. are all my friends this is how a business should be operated and this is why I would never shop anywhere else I truly love you guys and thank you for caring so much about me as a friend not just a clients

MALIK JONES

6/10/2026

Steven, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

CLACKAMAS, OR

Serena M|2010 Chevrolet HHR

Confirmed Service Customer

6/13/2026

I arrived 15 minutes before my appointment. After an hour I got a text telling me my oil change was pending and some other recommendations. Then I stood at the counter for 15 minutes after a guy behind the counter said my car was ready. After waiting an hour and a half for an OIL CHANGE I had scheduled, I was final given a bill that was the incorrect amount and had to wait until the guy fixed it. I will most likely not be back. An oil change takes half an hour at the longest. And I wasn’t a walk-in.

ISRAEL VENEGAS

6/14/2026

Serena, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (503) 652-0000 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

PORTLAND, OR

Don S|2013 GMC 1500 Sierra

Confirmed Service Customer

6/27/2026

Only problen was calling the wrong phone with notice of delay. Other than that service was fine.

ISRAEL VENEGAS

6/28/2026

Don, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKIE, OR

WILMA B|2026 Chevrolet Trax

Confirmed Sales Customer

6/30/2026

I didn’t spend long time there, was in and out pretty timely! Treated nicely and respectful! Enjoyed talking with the people that work there!

ALEXANDER A

7/2/2026

Wilma, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

MILWAUKIE, OR

CORY M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/30/2026

They helped me understand how things worked. Made me feel like family .

ILIMDAR I

5/30/2026

Cory, we are so happy to read such a great review about McLoughlin Chevrolet! If you have any further questions, please don't hesitate to reach out!

Business Response

PORTLAND, OR

CAMERON E|2026 Chevrolet Trax

Confirmed Sales Customer

6/24/2026

Great place to find the car you want

JOHN J

6/26/2026

Cameron, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RAINIER, OR

John M|2023 Chevrolet Blazer

Confirmed Service Customer

6/29/2026

I arrived at the dealer without an appointment on Saturday. Travis quickly tended to my service needs and resolved my issue quickly and efficiently.

TRAVIS GAUL

7/1/2026

John, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WEST LINN, OR

David E|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/1/2026

I got an email saying I was due for a 45000 service. Replied to the scheduler. I had just had the oil changed there a few months before too. So what did I get. Nothing on the 45000 mile service and another oil change that wasn’t due for months. I will replace the cabin filter myself after this.

ISRAEL VENEGAS

7/2/2026

David, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 364-7673 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

GLADSTONE, OR

Cory D|2026 Chevrolet Silverado 1500

Confirmed Service Customer

7/3/2026

I was told when I signed for this truck that when there’s something wrong I would get a rental vehicle and was told they were short . I didnt get my problem solved with my stereo . I couldn’t just leave the truck I had to work .

ISRAEL VENEGAS

7/5/2026

Cory, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTLAND, OR

Tom N|2024 Chevrolet Tahoe

Confirmed Service Customer

7/7/2026

Very Professional.

TRAVIS GAUL

7/8/2026

Tom, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MILWAUKIE, OR

SEAN M|2026 Chevrolet Colorado

Confirmed Sales Customer

7/7/2026

I had an excellent experience at McLoughlin. Adam did a great job of 'reading the room' and understanding what I was looking for and not trying to steer me towards something else. Dave did a great job with financing and quickly getting a package together that met my needs. It was top notch.

ADAM A

7/8/2026

Sean, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

VANCOUVER, WA

James M|2018 Chevrolet Tahoe

Confirmed Service Customer

6/14/2026

I had a great experience, Kelsea is always very courteous and goes the extra mile to ensure my Tahoe is taken very good care of. The other service staff is also very knowledgeable and helpful!

KELSEA CROWNOVER

6/15/2026

James, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OREGON CITY, OR

ANATACIA L|2026 Chevrolet Trax

Confirmed Sales Customer

6/14/2026

I’ve shopped around at various Chevy dealerships and this one is by far my favorite. Everyone from the sales team to the customer service department to closing the deal all around great people and I will continue to come back. Thank you.

JOHN J

6/15/2026

We are so happy to read such a great review about McLoughlin Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SALEM, OR

CHARLES B|2026 Chevrolet Colorado

Confirmed Sales Customer

6/22/2026

Traded old for new easy as pie! Dylan Mendenhall and David Mendenhall and little John

JOHN J

6/23/2026

Charles, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OREGON CITY, OR

Lorna N|2022 Chevrolet Trax

Confirmed Service Customer

6/25/2026

I called to get my 2022 Chevy Trax in for a 60,000 oil change, tire rotation and check-up. Israel was very helpful and was able to get me in the very next morning. I was pleasantly surprised by the quick service. Everything went smoothly and my car was done in about half the time I was promised, at a lower cost than my original quote, PLUS a coupon discount! Great customer service by Israel. I was impressed! Thank you!

ISRAEL VENEGAS

6/26/2026

Lorna, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

GLADSTONE, OR

HEIDI D|2026 Chevrolet Tahoe

Confirmed Sales Customer

7/7/2026

Friendly and efficient- thank you!

JOHN J

7/8/2026

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DAMASCUS, OR

Kathy W|2012 Chevrolet Camaro

Confirmed Service Customer

7/9/2026

Tanner was very friendly and attentive. I always have a great experience. Charmaine is very friendly too! Great team to work with!

TANNER PEASE

7/10/2026

Kathy, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OREGON CITY, OR

Robert A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/21/2026

Service department was great, not one issue. I wish I could say the same for the sales department when I bought my truck. Alot was said to see what they could do to help fix a few things with the truck and not one person ever reached out. Very discouraging

MALIK JONES

5/22/2026

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (503) 652-0000 so we can make your experience a positive one.

Business Response

CANBY, OR

Katey H|2002 Chevrolet Silverado 2500HD

Confirmed Service Customer

5/21/2026

Kelsea was very helpful and kept me updated along the process with updates.

KELSEA CROWNOVER

5/22/2026

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GLADSTONE, OR

Hans J|2026 Chevrolet Equinox

Confirmed Service Customer

6/19/2026

Israel was great and the mechanic was good he just forgot to learn my tire pressure sensors and did not put my oil back to 100% so I had to come back to get that fixed

ISRAEL VENEGAS

6/21/2026

Hans, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (503) 652-0000 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MULINO, OR

Meghan S|2018 Chevrolet Malibu

Confirmed Service Customer

7/8/2026

My Service Advisor was a real champion and met my/the car's needs.

ISRAEL VENEGAS

7/8/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OREGON CITY, OR

Ronald J|2024 Chevrolet Trax

Confirmed Service Customer

6/11/2026

good communication. service completed on time. Friendly customer service rep.

GLADSTONE, OR

Craig G|2025 Chevrolet Blazer EV

Confirmed Service Customer

6/19/2026

Abby was excellent. She communicated and explained everything well.

ABBY BACON

6/20/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OREGON CITY, OR

Gabe A|2009 Chevrolet Silverado

Confirmed Service Customer

6/22/2026

Fast and reasonable prices.

ISRAEL VENEGAS

6/23/2026

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MILWAUKIE, OR

Cathi L|2019 Chevrolet Impala

Confirmed Service Customer

7/2/2026

I purchased my car through McLoughlin Chevrolet, best decision ever!! Their service center changes the oil and keeps me updated on things that need attention. Appreciate the oil change notice and the coupons that are sent. It's all about customer service, and they deliver on every level!!

ISRAEL VENEGAS

7/3/2026

Cathi, thank you so much for your high rating. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PORTLAND, OR

Bill H|2018 Chevrolet Corvette

Confirmed Service Customer

6/10/2026

Malik was very knowledgeable. He was up front and honest with the responsible care of my car.

MALIK JONES

6/11/2026

Bill, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MILWAUKIE, OR

Madelyn M|2020 Chevrolet Equinox

Confirmed Service Customer

6/16/2026

Kelsea was so kind and helpful from the moment I walked in! My vehicle was in and out of the service department quicker than the other times I’ve been there. She did not try to upsell me on any additional services and was communicative throughout the whole process.

KELSEA CROWNOVER

6/17/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

MILWAUKIE, OR

Daniel L|2026 Chevrolet Equinox EV

Confirmed Service Customer

6/18/2026

Chelsea was very helpful. Although I did have to schedule another appointment to have the component replaced. She got me in the next week and setup a loaner vehicle. She explained everything well and walked me to my car.

KELSEA CROWNOVER

6/19/2026

Daniel, we are so happy to read such a great review about McLoughlin Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MILWAUKIE, OR

Melissa D|2018 Chevrolet Traverse

Confirmed Service Customer

7/1/2026

Good service. I didn’t get a new oil change sticker though.

ISRAEL VENEGAS

7/3/2026

Melissa, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST LINN, OR

Israel G|2019 GMC Yukon XL

Confirmed Service Customer

7/13/2026

Amazing quick fast service

ISRAEL VENEGAS

7/13/2026

Israel, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!

Business Response

PORTLAND, OR

Rodney A|2011 Chevrolet Silverado

Confirmed Service Customer

7/13/2026

Travis and crew did a great job on my 2011 Chevy Silverado. They were very polite and outgoing. They were very interested in helping me out in every way possible.

KELSEA CROWNOVER

7/14/2026

Rodney, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GLADSTONE, OR

Norma D|2022 Chevrolet Colorado

Confirmed Service Customer

7/13/2026

Travis was such a great customer service representative for the service department. I’m pretty sure he was on dual duty as he covered the service desk and whatever other jobs he was doing. Regardless, he made me feel welcomed, unrushed and just overall satisfied with my experience with the service department. Thanks Mcgloughlin Chevrolet

TANNER PEASE

7/14/2026

Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MILWAUKIE, OR

Ammar G|2026 Chevrolet Suburban

Confirmed Service Customer

7/19/2026

Good company

TANNER PEASE

7/21/2026

Ammar, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PORTLAND, OR

Steve K|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

7/20/2026

Good communication and courteous service

TRAVIS GAUL

7/21/2026

Steve, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LAKE OSWEGO, OR

Craig A|2026 Chevrolet Equinox

Confirmed Service Customer

6/30/2026

Everything was excellent

TRAVIS GAUL

7/2/2026

Craig, your satisfaction is our top priority. Thank you, and have a fantastic day!

Business Response

MILWAUKIE, OR

KATHLEEN M|2027 Chevrolet Bolt

Confirmed Sales Customer

6/30/2026

Alex Wendler was so awesome- knowledgeable, friendly, and not pushy at all!

ALEXANDER A

7/2/2026

Kathleen, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PORTLAND, OR

Lee S|2005 GMC Canyon

Confirmed Service Customer

4/27/2026

This is one of the friendliest dealerships I have ever been in. All Associates I came in contact are on the ball and were very helpful and kind. Special recognition goes out to Mr. Travis Gaul for exemplary customer service, mechanical knowledge and guaranteeing good work in the repair service department. I will definitely be a repeat customer

TRAVIS GAUL

4/28/2026

Lee, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

MILWAUKIE, OR

Diane A|2021 Chevrolet Trailblazer

Confirmed Service Customer

6/25/2026

Everyone was super nice and helpful. I arrived more than 15 minutes early and I got helped and out the door in 45 mins.

KELSEA CROWNOVER

6/26/2026

Diane, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PORTLAND, OR